Skip to Content

SENVEND Payment Terminal Commissioning

Here you will find all the information for the first steps with your 
SENVEND Payment Terminal

Assembly of your SENVEND Payment TerminalThe correct wiring of your SENVEND Payment TerminalConnection of the SENVEND Payment Terminal to the Wi-FiCorrect settings of your machineCommon Mistakes

Assembly of your SENVEND Payment Terminal

You can find our illustrated installation instructions here.


Correct wiring of your SENVEND payment terminal


Connection of the SENVEND Payment Terminal to the Wi-Fi

 How to connect the terminal to the Wi-Fi you can find here. 

Correct settings of your machine

Here you will find optimal, SENVEND-specific machine settings.


Here you will find further steps to my.SENVEND Telemetry App.

Common Mistakes

If you have any questions, please contact help@senvend.com

You have activated Always Idle or Remote Vend, even though your machine does not support these functions or they are not enabled.

You need to enable proactive age verification, as your machine does not inform the terminal when an age-restricted product has been selected.

If you own a SandenVendo, the age verification in conjunction with a DCM5 only works starting from firmware version 2.58. Update your system software to the latest version.

Without DCM5, you can activate MDB Dedicated Device, then the terminal emulates a DCM5.


Frequently Asked Questions


Yes, you can click the Add to Home Screen button in your browser and permanently save the my.SENVEND app on your home screen. The my.SENVEND app allows you to manage your entire daily business from one app.

Yes, you will receive legally compliant monthly statements in the app. You can find more information about billing here or general information about payment processing here.

First, try to skip the dedicated age verification and select an age-restricted product. If it doesn't work, activate the dedicated age verification.