Variant 1

Option 1, how to create a Help Center text and assign it to a bot:

1. Log in to your account on​ my.senvend.com .
2. Click on Machines.
3. Select the desired machine.
4. Click on Terminal.
5. Go to the tab Additional Configuration.
6. Click on the + symbol next to the Help Center Configuration dropdown menu.
7. Fill out the fields:
   • Name: Your internal designation for the help text.
   • HelpText: The text that should be displayed on the SENVEND Terminal.
8. Click on Save.

Now you can assign the Help Center text to an automated system:

1. Click on Machines.
2. Select the desired machine.
3. Click on Terminal.
4. Go to the tab Additional Configuration.
5. Select your previously created Help Center text from the Help Center Configuration dropdown menu.
6. Switch to the Control tab.
7. Click on the Transfer Configuration button.

Variant 2

Option 2, how to create a Help Center text and assign it to a bot:

1. Log in to your account on​ my.senvend.com .
2. Click on Administration in the menu.
3. Select Help Center.
4. Click on New +.
5. Fill out the fields:
   • Name: Your internal designation for the help text.
   • HelpText: The text that will later be displayed on the SENVEND Terminal.
6. Click on Save.

Now you can assign the Help Center text to an automated system:

1. Click on Machines.
2. Select the desired machine.
3. Click on Terminal.
4. Go to the tab Additional Configuration.
5. Select your previously created Help Center text from the Help Center Configuration dropdown menu.
6. Switch to the Control tab.
7. Click on the Transfer Configuration button.

In this post you will learn where to find and manage your customers' help notifications.